Question

What should I do if I’m in an accident in a Lyft or Uber in Louisiana?

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Trey Woods - Personal Injury - General - Super Lawyers

Answered by: Trey Woods

Located in New Orleans, LADidriksen Saucier & Woods, APLC

New Orleans, LA
Phone: 504-323-4972
Fax: 504-822-3119

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Answer

After taking in some of the world-famous New Orleans nightlife, you decided to be safe and call a Lyft or Uber for your ride home. But then your driver was in an accident, and you’re stuck wondering “what’s next?”

While Lyft and Uber accidents are similar to other car accidents in that you want to immediately seek medical treatment for any injuries and call the police as soon as possible, after that there are a few differences.

While you are at the scene of the accident, you need to make sure a few things are taken care of, including:

Seek Medical Attention

This should be your first concern after an accident. If you need to go to the hospital, don’t put it off. Make sure you and any other passengers get necessary medical attention first and foremost.

The rest of the accident details can be taken care of later. Make your health the priority and get the help you need.

Call Law Enforcement

If you are able, call law enforcement and report the accident. By making law enforcement aware of the situation, you create an impartial third-party record in the form of an accident report.

Police may also take witness statements to get a full account of what happened. These can be valuable resources for you later.

Document Everything

After you are sure police are on their way, start collecting details such as:

  • Location, down to the street or house number if possible
  • The contact information of all drivers and any passengers from the cars involved
  • All license plate numbers of the cars in the accident
  • The names and phone numbers of anyone who witnessed the crash
  • Photographs of everything. People get details wrong (even in police reports), so photographs can help clarify what happened 

It may seem unnecessary, but you won’t be able to come back and collect this information. It’s better to err on the side of caution.

After you leave the scene, your work isn’t over. You still need to:

Speak With A Personal Injury Attorney

Talk to a New Orleans personal injury attorney about your accident as soon as possible. The sooner you’re able to talk to an attorney, the more time they have to gather evidence and get a clear picture of what took place. The accident details will still be fresh in your head.

Even if you do not think you need one, talking to a personal injury attorney is a good precaution after an accident. They understand how insurance companies handle claim requests and the processes used to reach payment figures for injuries. They can make sure your rights as a passenger are protected.

Go To The Doctor

Even if you feel fine, schedule a doctor’s appointment as soon as you can after the accident. Adrenaline can mask deep-impact injuries to muscle, tissue and even your organs. These injuries may take weeks to manifest. Going to the doctor can catch any of these injuries before you aggravate them or they cause permanent damage.

A doctor’s visit also ensures that you have a record of seeking medical treatment, should you need to take time off work to heal or undergo expensive procedures. If you need to file an injury claim, any delay in seeking medical help can be used to contest the validity of your claim by the insurance companies.

The Next Steps

Many people in Louisiana don’t realize how extensively they are covered under Lyft and Uber policies. Some mistakenly believe their only coverage comes from their own insurance and possibly the driver of the car. That’s not the case.

Both major ride-sharing companies have comprehensive coverage for passengers involved in an accident. In many cases, those coverages extend up to a million dollars per accident. It’s important to understand how to properly pursue these claims to get the coverage you need.

Disclaimer: The answer is intended to be for informational purposes only. It should not be relied on as legal advice, nor construed as a form of attorney-client relationship.

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